Frequently Asked Questions
+ How long does a website project take?
Website projects typically take 4-6 weeks depending on complexity of the site and availability of photos and text to be used.
+ What website platform do you use?
I create websites exclusively on the Squarespace platform. All Squarespace websites are responsive (mobile-friendly), easy to update on any computer, and are maintained by a live, 24/7 customer support team. Although I don’t work on other platforms, I’m happy to give you designer recommendations if you decide Squarespace isn’t right for you.
+ What other expenses do I need to be aware of?
Your Squarespace subscription will cost between $18-26/month, depending on if you choose an annual subscription or month-to-month billing. Squarespace subscriptions include website hosting, site security, automatic software updates, and 24/7 real-person customer support. You will also need to purchase a custom domain (www.yourbizname.com) if you don’t already have one. This is typically about $13/year.
Depending on your online scheduling needs, you may also want to use MINDBODY which starts at $125/mo. We’ll be sure to talk through the best options for your business goals before committing to these additional services.
+ What's MINDBODY?
MindBodyOnline.com is the industry-leading class-based online booking software for wellness businesses. They provide widgets that allow you to integrate your class schedule, events calendar and shopping cart right on your website. Your customers never need to leave your site to book a class, buy a pass, or access information about their account.
+ What's Acuity Scheduling?
Acuity is my recommendation for appointment-based online booking. With Acuity you can seamlessly sell, track and schedule appointments for personal training, private yoga, massage sessions and more. Acuity's Emerging Enterprenuer plan is free if you have a Squarespace website.
+ I already have a website that I love, what else can you help me with?
Great! If you have a modern website that's working for you, then it's time to drive some traffic to it! I can help you do that with Search Engine Optimization and also Facebook and/or Instagram ads. Check out my services page to find those offerings.
+ Do you offer on-going maintenece and support?
Squarespace is a hosted website platform. They have customer support, maintain their own secure servers and provide regular updates to the platform. This is all included in your Squarespace subscription. Most clients do not require any additional maintenance services. However, I am available after your project concludes for hourly packages to add new content or functionality and other website/design/marketing related services as your organization grows and changes. I value the on-going relationships I have with clients to help them at different stages of their business growth.
+ Will I be able to update my website on my own?
You sure will! At the completion of our website project, I provide a live or recorded video walk-thru of your website so that you and your staff know how to make basic updates. You also have access to my Squarespace Video Tutorial Library.